Terms & Conditions

These Terms and Conditions govern your use of the Precious website (www.precious.farm) and your purchase of products from KN Agro Concepts, the company behind the Precious brand. By accessing our website or placing an order, you agree to these terms. Please read them carefully before purchasing.

1. About Us

Precious is a brand of KN Agro Concepts, a Direct-to-Consumer (D2C) food business based in Kanchipuram, Tamil Nadu, India. We manufacture and retail wood cold pressed oils (sesame, groundnut, and coconut) under FSSAI registration. Our FSSAI licence number is displayed on all product labels.

Registered address: Kanchipuram, Tamil Nadu, India
Contact: preciousharvests@gmail.com | WhatsApp: +91 93610 08858

2. Products

All Precious products are food items manufactured in compliance with FSSAI (Food Safety and Standards Authority of India) regulations. Product descriptions, ingredients, and nutritional information on this website are provided in good faith and updated regularly. However, we recommend checking the physical product label for the most current information, as formulations may be updated.

Our cold pressed oils are natural food products. Colour, aroma, and minor sediment variation between batches is normal and does not indicate a defect. Cold pressed coconut oil solidifies below approximately 24°C — this is a characteristic of genuine unrefined coconut oil, not a quality issue.

3. Orders and Payment

Orders placed on www.precious.farm are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud. If your order is cancelled after payment, a full refund will be issued.

We accept payment via UPI, credit/debit cards, net banking, and Cash on Delivery (COD) where available. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Delivery charges, if any, are shown at checkout.

4. Delivery

We ship across India. Estimated delivery timelines are provided at checkout and are indicative, not guaranteed. Delivery timelines may be affected by public holidays, weather, or courier delays beyond our control. We will notify you of significant delays where possible.

Risk of loss and title to products passes to you upon delivery to the shipping address provided. Please ensure your delivery address is accurate at the time of ordering. We are not responsible for orders lost or delayed due to incorrect address information.

5. Refunds and Returns

Our full returns and refund policy is available at Refund and Returns Policy. As food products, our return conditions are specific to the nature of the goods. Please review the policy before purchasing.

6. Intellectual Property

All content on www.precious.farm — including the Precious name and logo, product photographs, blog articles, and website copy — is the property of KN Agro Concepts and is protected under Indian copyright law. You may not reproduce, redistribute, or use our content commercially without written permission.

7. Limitation of Liability

Precious products are manufactured in compliance with FSSAI food safety standards. However, individual responses to food products vary. If you have a known allergy or intolerance — including to groundnuts, sesame, or coconut — please consult your doctor before consuming our products. Our groundnut and sesame oils are made from these seeds and are not suitable for people with relevant allergies.

To the maximum extent permitted by Indian law, KN Agro Concepts’ liability for any claim arising from a purchase on this website is limited to the value of the order placed.

8. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of this website or purchase of our products shall be subject to the jurisdiction of courts in Tamil Nadu, India. These terms are aligned with the Consumer Protection Act 2019 (India) and applicable FSSAI regulations.

9. Changes to These Terms

We may update these terms periodically to reflect changes in our business, products, or applicable law. The current version will always be published on this page with the date of last update. Continued use of our website after an update constitutes acceptance of the revised terms.

10. Contact

For any questions about these Terms and Conditions, please contact us at preciousharvests@gmail.com or via WhatsApp at +91 93610 08858. We aim to respond within one business day.

Last updated: June 2026