Popular Questions
What Shipping Methods are available?+
We offer standard and expedited shipping. Standard delivery takes 3-5 business days. All orders include tracking.
How About The Return Policy?+
We accept returns for unused items in original packaging within 7 days of purchase. Contact us to initiate a return.
Does Free Shipping Include Returns?+
Return shipping costs are borne by the customer unless the item arrived damaged or defective.
How To Use Coupon Codes?+
Apply coupon codes at checkout. Only one promo code per transaction; cannot be combined with other discounts.
Are your oils 100% natural?+
Yes! All our oils are extracted using the traditional wooden churner (Ghani) method. No chemicals, no heat, no solvents.
Delivery & Orders
Do you have sales on your website?+
Yes! We run seasonal and festive promotions. Subscribe to our newsletter or follow us on social media to stay updated.
How long will my package take?+
Standard delivery takes 3-7 business days. You will receive a tracking link once your order ships.
How did my package ship?+
You will receive a shipping confirmation email with the courier details and tracking link after dispatch.
How do I stay informed about sales?+
Subscribe to our email newsletter or follow our social media channels for the latest offers.
Question not answered here?+
Contact our support team via email at info@precious.farm or through our Contact page. We reply within 24-48 hours.
Still have questions?
Our team is here to help. Reach out any time.
Contact Us